Okay let’s start with the positive. The Hotel is very well located facing and amazing sea for snorkelling and have great amenities. Breakfast is very good and waitresses are very nice.
Mathias
juli 2024
We loved everything about it. From the super friendly and attentive staff to the delicious food provided, very vegan friendly. Yoga activities with Veronika were the best way to start the day. The room, the pool, the sun beds, the spa, everything was exceptional.
Lorena
mai 2024
beautiful location, very nice facilities, clean in general, quiet, and great ice tea at the pool
Tarek
september 2023
yoga classes, bedding, cleaning service, all in all a great stay
Miriam
juni 2023
We're a gay couple who stayed at the hotel for 10 days full board and had a fab time. The hotel is SO much nicer than the pictures and the room and view are fab. Headlines: Staff - incredible services, super polite and professional. Really lovely people and we can't fault this at all. Breakfast - perfect Lunch - a la carte menu is very good Dinner - buffet style and really took the gloss off the food experience at the hotel. We went into town and tried a few restaurants even though we paid for full board. Entertainment at hotel - pretty boring (pianist for an hour and similar type of stuff)...you'll need to go to the Protara strip in the evenings for a livelier environment. Bar/bar area - can seem a bit small when busy but pretty cool all the same. Bar by pool is nice. Drinks do add up and you kind of feel obligated to tip cause they're so nice (even though service is included and they mention this on the receipt, they still add a line of tip). Protaras strip - on first glance very blackpool-esq but it does grow on you. Bit more benidorm rather than lake garda but you can make the most of it and go to the nicer places for sure. All in all, the hotel is fab and we would definitely return and recommend it. We strongly suggest snorkelling in the water in front of the hotel (buy good snorkeling gear before you get there, local stuff not the best). The staff make the hotel and the pictures don't do the hotel justice. It's a fantastic place!!
Wayes
oktober 2022
- Cordial welcome - always crucial. :) - Very comfortable and stylish room with fantastic ocean view. - In general, friendly staff. - Fantastic swimming pools with assigned beds. - Beach (rocky) for snorkeling just in front. - A generous breakfast. - WiFi top class. In summary, a very good experience.
Moritz
august 2024
Staff probably one of the nicest I've ever met in any hotel! It's also super nice if you are planning to have some relax (even during the seasonal weeks in the middle of the summer) the hotel is located 15 minutes by walk from the Centre, you aren't on the side of the very very crowdy beaches where are billions of people... and you can actually walk from the hotel to the sea in the bay which is like 1 minute walk down by the stairs, and you're literally inside the sea. In the bay we also had a chance to see sea turtles which was super fun! There is a shop in the bottom of hotel where u can buy a lot of useful things for your vacation such as snorkeling stuff and sunscreen protector gel, couple of books etc...
Attila
august 2022
Tranquility, relaxation, surroundings, location, staff, facilities, privacy, comfort, cleanliness, food, breakfast, prices, spacious room. They offered us complimentary room upgrade from inland view to swimming pool-sea view (very beautiful scenery)!
Vassilis
november 2023
Can’t express how amazing our stay was all thanks to the great staff at the hotel. The hotel itself is wonderful, super clean the amenities are great. The pool area is so beautiful and luxury. The rooms design is absolutely stunning (& rooms smell awesome ;])The bed is extra spacious and comfy. Would like to thank the staff for helping us and giving us extra treatments throughout our stay. We also had a medical emergency and got the help of the hotel to get to a medical care in just a few minutes. The food at the restaurant was delicious!! Portions are big and full of flavor. Thank you Jade sunrise. We’ll be back for sure very soon
Nancy
juli 2024
The pool area is superb and the walk around the bay is great. There were a couple of staff at reception (dark hair) that didn’t have a clue about customer service . They gave incorrect information and were not friendly at all. They were not new staff either. The sauna was never switched on and I found the wellness area very basic. It was a low season service but at a very high price. The rooms were lovely and the restaurant staff were super nice ! I don’t think I would come back . I’d probably go to the Pearl hotel instead
Lorna
april 2025